OUR PROCESS

What You Can Expect

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We provide a seamless experience throughout the process—from our initial contact with you through the day we reveal the finished outdoor spaces. We are committed to providing excellent service through collaboration and a strong work ethic.

Massachusetts

STEP FIVE

Initial Contact

Complete our contact form to start bringing your outdoor living space to life. Provide your contact information and a project description, and we’ll contact you to discuss next steps and schedule an on-site design consultation.

Massachusetts

STEP ONE

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STEP TWO

On-Site Design Consultation

Our owner, Peter Indresano, and a representative from Redwood Outdoor Living & Design will meet with you on-site. We’ll walk through your property to get familiar with the space and start planning how to make the most of it. You can share your ideas and how you plan to use the space, while helping us understand your preferences.

Massachusetts

STEP THREE

First Virtual Design Review

We’ll head back to the office to create your landscape design. Once completed, you’ll see the design via Zoom. This is your opportunity to see exactly what every inch of the space will look like before construction begins. You can share what you like or don’t like, and we’ll make changes accordingly.

Massachusetts

STEP FOUR

Second Virtual Design Review

After making any changes to your design, we’ll meet via Zoom for a second virtual design review. You’ll see your outdoor space come to life with an immersive and realistic 3D design. You’ll receive good, better, and best pricing options, and a detailed preliminary pricing breakdown. Take your time to review the plan and investment, and we’ll make any necessary changes before you sign a contract to begin work.

Construction

Now for the fun part—construction! Our talented team is meticulous in ensuring your outdoor space is everything you want it to be. We’ll keep you up-to-date on the project status and be on hand to answer any of your questions.

Massachusetts

STEP SIX

Final Walkthrough

When we near the end of the construction phase, we’ll walk through the site together to ensure all finishing touches have come together to exceed your expectations. During the first year, we'll follow up to ensure your complete satisfaction with your completed outdoor space.

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BEST IN THE BUSINESS

Why Choose Indresano

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